I have received a damaged product. so I shared my issue on 25th July via email,  also as per Sualeha's suggestion I raised the same issue on WhatsApp no which she provided me. I'm sharing my experience last week I talked with a Cellbell customer executive he told me my order is ready to be dispatched and you received it on Monday or Tuesday so today again I called the same no multiple times after that he shared me below order details I don't know what is the issue from your side but I didn't expect this kind of customer service from your side.

Ordered 01 office chair through Amazon vide order ID 171-2291074-7045147 on 14 Jul 23 and delivered on 15 Jul 23. Found damage/ defect in wheel base. Requested for replacement. Assurance for the same is given but not able to trace the replacement order and no response on WhatsApp for the same since yesterday. Kindly look into the issue n update accordingly.

Worst customer service . ...even chair quality is also worst waste of money

Worst customer service . ...even chair quality is also worst waste of money

Have been calling and even messaging them on their whatsapp number regarding warranty of office chair , no response from their side , apart from selling please put your work on customer care too , one of the pathetic i have experienced

When we select an variant on C104, the variation images appears for other variants as well. Eg: If I select Premium White it won't show me variation images.

I bought your chair in Flipkart. And after 12 days is broken laft sides handle. Without handle nothing for use. How can new handal.

Genuine review after using 6 months of 10 chairs . Complaint number: CB/4857 Worst customer service ever experienced. Waiting for the solution on the mentioned complaint number.

We have been trying to reach out to the team for return process but unfortunately no one has helped us in the same. So, request you to look into the matter and help us to know the process and concerned person's contact details. Thank you!!